Special Offer – Crystal Advance Glow & Face Wash Combo
Estimate delivery times: 10-12 days (International), 2-3 days (India).
Return within 3 days of purchase. Duties & taxes are non-refundable.
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Special Offer – Crystal Advance Glow & Face Wash Combo
Refresh, nourish, and glow with our Crystal Advance Glow Cream and Crystal Glow Face Wash combo. The Crystal Glow Face Wash gently removes dirt, excess oil, and impurities, leaving your skin feeling fresh and clean. Follow with the Crystal Advance Glow Cream to hydrate and enhance your skin's natural radiance. Together, they help promote a brighter, smoother, and healthier-looking complexion. Perfect for your daily skincare routine and suitable for all skin types.
At Crystal Glow, customer satisfaction is important to us. We take great care in packaging and quality control to ensure every product reaches you in perfect condition. However, please read our return policy carefully before placing an order.
1. No Return on Opened or Used Products
For hygiene and safety reasons, we do not accept returns or exchanges once the product seal is opened or the product is used.
Skincare and cosmetic products are non-returnable after opening under any circumstances.
2. Damaged or Defective Product (Rare Cases)
In the rare event that you receive a product that is damaged, leaked, or not in proper condition at the time of delivery, we are happy to assist with a replacement.
To be eligible for a replacement:
You must contact us within 7 days of product delivery
A clear and continuous unboxing video is mandatory
The video must show:
The sealed outer package
The full unboxing process
The damaged or defective product clearly
Claims without a proper unboxing video will not be accepted.
3. Conditions for Replacement Approval
The issue must be reported within the 7-day window
The product must be unused and in original packaging
The damage or defect must be verified by our quality team
Once approved, we will arrange a replacement or suitable resolution as per company policy.
4. Non-Eligible Cases
Returns or replacements will not be accepted for:
Opened or used products
Minor packaging dents that do not affect product quality
Change of mind or personal preference
Claims raised after 7 days of delivery
Missing or unclear unboxing video
5. Final Decision
All return and replacement requests are subject to verification and approval by Crystal Glow’s support team. The company reserves the right to make the final decision in all cases.
